UK SHIPPING

All orders are shipped with Royal Mail 48hrs Tracked. You will receive a dispatch email once your order has been fulfilled with all tracking info. Please allow 2-4 days for your order to arrive once it has been shipped before getting in touch.

INTERNATIONAL SHIPPING

All orders are shipped with Royal Mail International Tracked. Please note once your order has cleared customs and arrived in the designated country it will only update tracking once it has been delivered. You will receive a dispatch email once your order has been fulfilled with all tracking info. Please allow 2-4 weeks for your order to arrive once it has been shipped before getting in touch. For countries outside of the EU orders can take 1-2 months to arrive. If you are concerned about your order please get in touch via email at hellopocketbags@gmail.com

RETURNS

As everything is made to order, we can’t offer returns or refunds right now. This helps reduce waste and unwanted orders collecting. We hope by shopping slow fashion it means our customers will make more mindful purchases without sacrificing the environment. If there is a fault with your order please get in touch and we can help resolve the issue for you.